Window Mullions

All of the window mullions that were pulling-up have either been repaired or replaced except for the one on the 9^th floor of the west tower. I assume this is the one that was left in my basket that I was asking about in yesterdays blog. They did not have a mullion long enough to do this one and will have to wait until next time. Please do not pull any mullions off as this one might have just needed to be repaired and not replaced. Blue tape has been put on the mullions that have been replaced/repaired. Please do not pull this tape off, it will be taken off by the janitorial staff when the adhesive is dry and safe to be removed, which will be next Wednesday or Thursday. The edges where there is extra adhesive will be cleaned up after the tape is removed. Thank you.

Update - September 25th, 2012

Doggie DNA Testing

The cheek swabs arrived yesterday. A formal letter will be sent out later this week via USPS to all homeowners.  I will send out the letter via email tomorrow since I know some homeowners are making their way back to the property and might have their mail on hold or not yet changed to the property address.

Mailing Address for Season

If you would like your association mail (budget notice, coupons, annual meeting notices, correspondence) sent to the NSYC address, you will have to request the change of mailing address in writing. You can just send me a quick email when you would like to change the mailing address and then let me know when you leave for summer so it can be changed to your northern address.

 
4^TH Quarter Maintenance Fee Reminder

The 4^th quarter maintenance fees are due October 1^st, 2012. If you have any questions on the different ways to pay (check or credit card) or where to send it, please let me know.

Update on the Resident Gate at Beau Drive

Main Gate was out here yesterday morning and checked the residents gate on Beau Drive, the entrance and exit. Security reported that the exit gate was remaining open after a car would go through. It was thoroughly checked and no problems could not be found. It worked for the hour that the tech was here. He checked all the sensors, the ground loops and checked the sensitivity of the gate.

Back Gate Codes

The back gate codes will be changing on Monday October 1^st. You will receive an email with the new gate code.

Window Mullion

This morning a window mullion was removed from a window and put in my box on my door. If you placed this there, please contact me. Last week I walked all floors in both tower to document all the mullions that needed repair or replacement. If you see one coming up, please do not bend it up or pull it. If it is bent up or pulled up most likely it will have to be replaced and will take some time. If it just needs to be repaired we have the glue for it and it can be repaired within a day or two. The company should be back tomorrow to do the rest of the repairs.

Business Center Doors

All the doors in the business center must remain closed at all times per the North Fort Myers Fire Department. They are twenty minute rated fire doors. The cleaners noticed yesterday morning that all the doors were propped open. If the fire department comes in and sees these doors open, they will issue an immediate fine of $100.00. Thanks for your assistance in complying with these legal issues.

Update - 24th September 2012

Fire Alarm – Friday, September 21^st, 2012 at 4:30 PM

Last Friday around 4:30 PM the fire alarms went off, of course those of you home at that time know this. We had a nice, powerful rain storm that blew the clubhouse hatch going to the roof open. When this happened, the rain water coming in fried the smoke detector causing the alarms to go off. I was able to climb up and shut the hatch but the system would not reset. The alarm company was out here at 5:30 PM and was able to replace the smoke detector and make sure the roof hatch was secured.

Spa Heater

The parts have arrived for the spa heater that has been down since September 13^th. The company will be here between 12 PM and 3 PM to install the parts and get the spa heater up and running. There was a problem caused when the gas company converted the spa heater to natural gas which caused the heating element to stop working. They found this out when they were about to replace the heating element last Wednesday and ordered the correct conversion kit for this specific heater. The heating element is covered under warranty but if the manufacturer stated it was caused by a bad conversion, they will not cover it. After speaking to Teco Gas, they accept full responsibility for this and will cover any and all costs associated with the repairs and conversion. The technician will also look at the other heaters for the pool since they are a different heater than the spa to make sure those were converted properly.

Residents Gate on Beau Drive

This morning I received an email from security stating the residents gate at Beau Drive was not working. They reported it was opening but not closing and it had to be manually closed. For some reason security turned the power off to this gate which is why most residents experienced the gates not functioning at all. The power has been restored as of 10:45AM and the gate company will be out later today to take a look at it and hopefully fix it.

Clubhouse Fan and Light

The Clubhouse fan and light has been reinstalled and is working now.

Theater Projector

The theater projector needed a new bulb which was ordered last week. The bulb will be in sometime early this week and the company will have the projector installed by the end of this week. Thank you everyone for your patience.

Update from Yesterdays Board of Directors Meeting

Doggie DNA

At yesterday's Board Meeting, the Board of Directors approved the Doggie DNA Testing. Please see attached flyer as it should answer all of your questions on this subject.
The swabs have been ordered and will hopefully be here next week. Once they come in a letter (USPS and email) will be mailed to all homeowners with dates and times for the DNA to be collected from the dog.

Building Painting

I am working with a few different painting contractors to get bids for painting the buildings around the first part of next year. Sherwin-Williams did the overall specifications of the project which were supplied to the contractors. Sherwin-Williams will give the Association a 7 year warranty on the paint once the job is done. During the painting a Sherwin-Williams Rep will be out inspecting the work. Once all of the bids come in, they will be sent to over to the Board of Directors.

Janitorial

Since the new crew has started, I have received little to no complaints on the cleaning of the building. It has most definitely improved. The guys working in the towers are able to get their scheduled floors done everyday along with tasks that are given to them throughout the day.
We have notices on some of homeowners' windows (the ones in the breezeways) saying “wash me”. These windows are the responsibility of the homeowner. You will see a company cleaning the unsold units who were contracted by the developer. I am currently working on getting prices from two different companies to clean these windows  for the homeowner which I will pass on to everyone. If they schedule it for one day, maybe they will give homeowners a discount.

Also, this week I have asked the cleaning company to clean the walk ways at both of the towers. I was assured yesterday that it would be done today.

If you have any problems or questions regarding the cleaning, please let me know.

Other Property Updates

Front Gate Entry System

There was a delay with shipping the parts for the front gate entry system. The tech is here at the property and is installing them now.

Spa Heater

The heater tech found another problem with the spa heater today when he was replacing the heat return. The part was ordered and will be here tomorrow or Friday. I will let everyone know when it is up and running again.

Ladies Steam Room

The ladies steam room is back up and running.

Projector

The projector needed a new bulb and the company said it would take 7-10 business days. Our light bulb company had ordered us projector lights in the past for another projector and I asked him to look into it to see if he can get it sooner or if he has it in stock. Once I know when the projector will be back up and running, I will let everyone know.

 

Update - September 18th 2012

Spa Heater

The technician was at the property yesterday afternoon to look at the spa heater that is not working. A part has been ordered for it and will hopefully arrive on Wednesday, ready for install on Thursday. If anything changes with this time frame, I will post it in the blog. This heater is under warranty so the part is at no cost to the Association.

Theater Projector

The Theater projector is not working and the company will be out tomorrow morning to look at it.

Front Gate Entry System

The part that was supposed to come in yesterday for the Front Gate Entry System did not arrive. The company is trying to locate the package and find out when it will get here. Once they find that out, they will let me know when it will be installed.

Steam Rooms

The men’s steam room is back up and running. They came across a few problems when they started working on the women’s steam room. They had to leave it down over night and will be down for a few days until a part can be shipped out.

East Tower Second Floor Garage Door

This morning the second floor garage door of the east tower lost power. We reset it but the power did not restore. A call has been placed to the garage door company. They will try to get out here this afternoon, if not, they will be here tomorrow morning. Security will keep an close eye on this garage door.

Reminder – Originally Posted September 10^th, 2012

Window Washing and Weep Hole Clean Out

September 18^th to the 21^st The Clean Up Group will be here to clean out the weep holes and wash the windows. In the last few weeks, the weep holes have been getting clogged so to prevent damage to any units, they will be cleaning the weep holes out on Tuesday and Wednesday. You will notice water streaks on your window for a day or two, this will allow all the water to drain out as it might take a little bit of time. They will be back Thursday and Friday to clean the windows. Any questions regarding this please let me know.

 

 

Steam Rooms

New parts are going to be installed in both of the steam room boilers. We will be shutting down the boilers today at 4 PM and they will need to remain down until the work is completed tomorrow late morning to early afternoon. I will send out a blog when they are up and running again.

Board Meeting

A Board Meeting will be held in the NSYC Theater at 11 AM. The Notice was posted on the condominium property 48 hours before the meeting in accordance with the Florida State Statutes for Condominium Associations.

Resident Gate and Access System

The resident gates malfunctioned late last night. The gate company was called first thing this morning and has managed to fix the problem. The front gate access system’s motherboard is scheduled to be replaced by tomorrow. If you have questions about issues around the property, please contact me as Security does not know the status of these items - thank you.

Business Center

All the doors in the business center must remain closed at all times per the North Fort Myers Fire Department. These are twenty minute rated fire doors. I noticed this morning that all the doors were propped open by chairs, potted plants and cushions. The door stoppers were removed for this reason.

Lanais

Please be mindful of things that might fall from your lanai onto the lanais below, especially the third floors. Sales has found a few of the third floor units littered with sea shells and ice cubes on different occasions. They do understand that debris will fall from time to time from the higher floors.

Game Table Donation

Many thanks to Mr. Proffer and Ms. Flaningan who very kindly donated a Game Table to the association last week. It is now located in the game room.

 

 

Spa Heater and Light

The spa heater is currently not working. The pool maintenance man was out here this morning and made sure there was enough water flow and that the filters were clear, which they were. He has placed a service call in for the pool heater company and he will try his best to get someone out today to hopefully fix it. The light was also reported as not working in the spa and a service  call has been placed with the pool company.

Clubhouse Fan

The parts have been ordered for the clubhouse fan and should arrive by next Wednesday. The electrician will be back out by next Thursday (or sooner if they get the part in before Wednesday) to get the fan up and running.

West Tower Elevator – Number One

The west tower elevator number one was taken out of service this morning due to unusual sounds and motions. The elevator company was out here this afternoon. They replaced the velocity encoder and returned the elevator back into service at 3 PM. A homeowner came down at 4 PM and said the elevator was having problems again with noise and it was jerking around. I asked security to take the elevator out of service and called the elevator company to service the elevator again.

Elevator Damage

Unfortunately over the weekend, someone carved graffiti into the wood paneling in the elevators. The elevator company has taken a look at it and replacement of the  wood skins seem like the only option. They will also look at some scratching in the west tower elevator doors to see if they can buff them out or if they need to have it replaced.

Clubhouse Fan

The clubhouse fan closest to the Front Desk has been removed for the time being. The fan and lights were not working and the electricians have been working to pin point the problem. This morning they had to completely dissemble the entire fan. They found that the reverse module and capacitor were bad. A replacement part is being located and ordered.  

New Daytime Officer

We have a new daytime officer, Janice Hull, that has replaced Ray who worked on Tuesdays 7 AM to 7 PM. Ray was offered another post within Diamond Security and we wish him the best. If you come through the gate when Janice is here, please make her feel welcome. We know she will be a great addition to the North Star family.

Update - September 10, 2012

Elevator

Elevator One in the West tower is out of service. The part has been ordered and it will be installed tomorrow morning.

West Tower Cabana AC

The AC company is here today and will be replacing the motor for the AC in the West Tower Cabanas. If you experience any more problems with the AC in the cabanas, please let me know.

Window Washing and Weep Hole Clean Out

September 18^th to the 21^st The Clean Up Group will be here to clean out the weep holes in the window frames. In the last few weeks, the weep holes have been getting clogged so, to prevent damage to any units, they will be cleaning the weep holes out on Tuesday and Wednesday. You will notice water streaks  on your window for a day or two as all the water drains. Clean Up Group will be back Thursday and Friday to clean the windows. Any questions regarding this, please let me know.

Update - September 7th, 2012

Elevator Doors/Tile

Please do not prop open the elevator doors as this may damage the mechanism. Also, the elevator technician witnessed a person hitting the door with the bell carts prior to the door opening fully. Please wait for the doors to completely open before exiting with a cart. This causing damage to the bottom on the door.

Wayne Wiles got backed up yesterday and will be out Monday, September 10^th to do the remaining work in the elevators. Notices in the elevators will be going up today.

Community Computer

The community computer has arrived and was installed yesterday. If you experience any problems with the computer, please let me know.

Clubhouse Fan and Light

One of the first floor clubhouse fans (located outside of the theater) is not working. The remote that we had in the office drawers has gone missing and without this, the fan and light are not operational. A new remote has been ordered and should be here shortly.

Spa Repair

The motor in the spa has died which means the spa will be closed this weekend. A new motor has been ordered and will hopefully be in on Monday and be installed shortly after that. I apologize for the inconvenience that this may cause but I can assure you we will get it up and running as soon as possible. As soon as the motor is installed, I will let everyone know via the blog.

Recyclables

Due to the Labor Day, recyclables will be picked up tomorrow. The cleaning staff have placed the totes outside the garage in case they come earlier then 8 AM when the cleaners report for duty.

Donation to the Clubhouse Kitchen

We would like to thank Bill and Darcy Rutledge for donating wine glasses to the clubhouse kitchen. I know they will get a lot of use on Tuesdays with the homeowner happy hour.

Natural Gas Conversion

The gas conversion from propane to natural gas for the pool/spa heaters is taking place today. We should be up and running on natural gas here soon. Another thanks to Dave Large for contacting Teco Gas and proposing natural gas for the pool and spa.

Community Computer

The community computer located in the business center is not working due to a missing cables. This monitor has unique cables and cannot use universal cables. Since the cables and a new monitor are about the same price we will be purchasing a new monitor so if this happens again, we can replace it with a universal cable that we always have on hand. It was ordered on Tuesday and I will let everyone know when it arrives.

Elevators – Broken Tile

Wayne Wiles will be back today to finish replacing the broken tile in the West Tower - Elevator 1, East Tower – Elevator 5. They will be doing one at a time and will have to take the elevator out of service and they will be returned to service first thing Friday morning. I apologize for any inconvenience this may cause. Any questions please let me know. Notices were put up in each of the elevators on Tuesday regarding this repair.

Also, sometime late last week, we had someone put some type of substance on the elevator doors of the east tower number 5 elevator. I do not believe this was done for any other reason but to help with finger print issues we have with the stainless steel doors and the person was most likely just trying to help. Unfortunately, it took days to get this product off and buff the doors. The cleaners use a stainless steel door cleaner to clean the doors and inside the car. The lobby doors are cleaned everyday along with inside of the car. The doors on the floors are cleaned on the days the floors get cleaned (once a week). It was reported by a homeowner yesterday that elevator two in the West Tower was making some noises when the door opened and closed. KONE was out here yesterday and made adjustments to the doors. Unfortunately, the doors are still rubbing and KONE will be out here again today.

Pedestrian Gate by the Front Entrance

The pedestrian gate by the front entrance (guard house) code does not change once a month. All homeowners will be sent an email with this code since we have been getting a few calls about it.

AC – Gym and West Tower Cabanas

A sign will be going up in the gym above the thermostat asking homeowners to turn the AC up to 74 when they leave the gym. A few times the AC has been left around 68 which can cause the AC unit to freeze up. It was reported to me yesterday that the AC in the Cabanas on the west tower was not working. HL Graves (now Burch) was out here yesterday and will be providing a proposal for the repairs to the unit. The system was completely frozen and defrosted over night. As soon as I have a date for the repairs to be done, I will post it in the Blog.

Back Gate Codes

Due to the offices being closed Monday September 3^rd, the back gate codes will be changed on Tuesday September 4^th. The new back gate codes have be emailed to all residents. If you have not received it, please let me know.

Elevator Tiles

Wayne Wiles will be here this week to replace the broken tiles in the elevators. One elevator will be out of service at a time so elevator service might be a little slow during this time. I apologize for any inconvenience this may cause.