North Star Yacht Club Association

Pool Update
The pool techs were out here late this morning and were able to at least get the pool pump controller up and running for the weekend until a part can be shipped and installed. The notice was removed by the pool guys allowing the pool to be open. I am very sorry I did not get an email out to the residents sooner as I wanted to include other items in the blog today that I felt were important. Just remember, we are only a phone call or email away if you have questions. I am sorry for the inconvenience this may have caused.

Emergency  - After Hours

Just a reminder  - on the weekends and after hours, there are two ways to get in touch with Property Management. Call Sterling Property Services (239-947-4552) or Security (239-961-8923). If the on-call manager can not handle the issue themselves, I will be called. Security would call me right away if it is something they feel needs my immediate attention.

Recyclables – Cardboard Boxes

Please remember to break down all boxes and put neatly in the Recyclable area.

Trash Chutes and Dumpster

I have spoken to the cleaning company regarding the dumpster rooms and the trash chutes smelling so bad. They said the smell is caused by the dumpsters filling the chute with the horrible odor. They clean the trash chute rooms on the floors every time they clean the floors (once a week). To help elevate the smell, at no cost to the association, WastePro will be delivering four new dumpsters to the property and remove the old ones. This may take a few weeks.

Parking Spots/ Storage

We are still having a major issue with people parking in the wrong spot and using the wrong storage units. If you have any questions regarding your parking spots/storage, please let me know. There is a lock on P-030 wish is assigned to a home that is closing tomorrow. The lock will be cut tomorrow to figure out who has been using this storage unit. A sign has been on the door for the last month.

Lobbies/Elevator Cleaning – Clarification to posts on Shutterfly Website

The lobbies and elevators are cleaned everyday of the week just as the old cleaning company did. There was nothing the cleaning company would have been able to do to take care of the smell of the dead rat in the elevator pit of the West Tower over this past weekend. As I have stated in the previous post above, for property emergencies or issues on the weekends/after hours that cannot wait until the next business day, there are two phone numbers that can be called to get the issues/emergencies reported and/or corrected. I am not here on the weekends/after hours so I rely on communication from Residents.