Personal Codes
Please do not give out your personal codes to vendors and/or guest. We are trying to keep the property secure but when residents are giving out their personal codes, it just opens the doors to a lot of people. Just think if those people you give codes to, either it is a guest of vendor, they could possibly give it out to someone else. We have 24 hour security for this reason, to let your vendor and/or guest in. The phone number to contact security is 239-961-8923.
Pool Area
The spa heater is down, a work order has been put in. I will let you know when the spa is up and running again. One of the large umbrellas has been broken. I am in the process of having someone take a look at it and hopefully they will be able to fix it. I will have Orlando put one umbrella at either side of the pool area to accommodate both towers.
Window Cleaning Reminder
The inaccessible windows will be cleaned tomorrow and Friday.
Bell Carts – West Tower
Please remember to return the bell carts to the lobbies. We have located one of the bell carts and new wheels need to be put on it. Once this one gets repaired it will be returned to the Lobby. We are still looking for one more missing cart.
Gym
Thank you to the person that returned the weights to the gym. We should always have 14 sets of weights in the gym.
Wednesday, September 28, 2011
Tuesday, September 27, 2011
Update - September 27, 2011
Back Gate Codes
The back gate codes will be changing Monday, October 3rd, 2011. If you have not received an email with the new code, please let me know.
Theater
Please do not use the sleep timer on the TV in the theater. Also, there were instructions on the back side of the door that someone has removed. This makes it very difficult for others who are not as familiar with the theater to use it. Michelle will be putting new instructions on the back side of the door. We are having an issue with the fan in the projector. The company was out here today and diagnosed the problem. They will be trying to get this fixed without disrupting the service of the projector and will be getting back to me later today.
Gym
We are missing a set of weights that have not been located at this time. Please DO NOT take the weights out of the Clubhouse. If you take the weights to the aerobics room, please remember to return them.
The back gate codes will be changing Monday, October 3rd, 2011. If you have not received an email with the new code, please let me know.
Theater
Please do not use the sleep timer on the TV in the theater. Also, there were instructions on the back side of the door that someone has removed. This makes it very difficult for others who are not as familiar with the theater to use it. Michelle will be putting new instructions on the back side of the door. We are having an issue with the fan in the projector. The company was out here today and diagnosed the problem. They will be trying to get this fixed without disrupting the service of the projector and will be getting back to me later today.
Gym
We are missing a set of weights that have not been located at this time. Please DO NOT take the weights out of the Clubhouse. If you take the weights to the aerobics room, please remember to return them.
Friday, September 23, 2011
Window Cleaning
The inaccessible windows will be cleaned September 29th and 30th.
Resident information Sheets and Vehicle Decals
For those new owners that have not filled out and turned in a resident information sheet, please see attached form. Please fill out and return to the North Star Office. You can also pick the forms up in the North Star office or the guard house. Also, if you do not have a NSYC decal on your car, please send me an email or call me to set up a time to get your decal. If you are not here right now but will be this winter, I will have designated days and times for residents to get the decals like we did last year which will be posted in the Blog.
Many thanks!
The inaccessible windows will be cleaned September 29th and 30th.
Resident information Sheets and Vehicle Decals
For those new owners that have not filled out and turned in a resident information sheet, please see attached form. Please fill out and return to the North Star Office. You can also pick the forms up in the North Star office or the guard house. Also, if you do not have a NSYC decal on your car, please send me an email or call me to set up a time to get your decal. If you are not here right now but will be this winter, I will have designated days and times for residents to get the decals like we did last year which will be posted in the Blog.
Many thanks!
Wednesday, September 14, 2011
Update - September 14th, 2011
Elevators
The display indicating what floor the #4 elevator is on in the East Tower is not working. Also, the West Tower #2 elevator is saying it is out of service but is still running. This elevator is working but there is a problem with this display board keeping the Out Of Service message on. Both display boards have been order and will be installed when they come in.
Push Button – Back Gates
The push button that was reported as not working Monday is now up and running. The cause of the failure was someone hitting the button too hard and causing the wires to get pinches. The mechanical buttons do not need to be hit hard to allow the gate to open.
Window Cleaning
The window cleaning for inaccessible windows will be done September 30th. A reminder notice will be sent out via the blog and also put on the bulletin board in both towers.
The display indicating what floor the #4 elevator is on in the East Tower is not working. Also, the West Tower #2 elevator is saying it is out of service but is still running. This elevator is working but there is a problem with this display board keeping the Out Of Service message on. Both display boards have been order and will be installed when they come in.
Push Button – Back Gates
The push button that was reported as not working Monday is now up and running. The cause of the failure was someone hitting the button too hard and causing the wires to get pinches. The mechanical buttons do not need to be hit hard to allow the gate to open.
Window Cleaning
The window cleaning for inaccessible windows will be done September 30th. A reminder notice will be sent out via the blog and also put on the bulletin board in both towers.
Monday, September 12, 2011
Update - September 12, 2011
West Tower Cabana AC Update (emailed to West Tower cabana owners 9-12-11 at 9:15 AM)
The compressor was installed last Friday but they were not able to turn on the system until they got all the checks done. They were not able to complete this on Friday and are back this morning to do all the checks. The AC will be up and running by mid day. If you have any questions, please do not hesitate to contact me.
Thank you for everyone’s patience’s in this matter.
Recycling
Please remember not to put trash with the recyclables. The recycling company will not pick it up if there is trash in with it. Also, all boxes must be broken down. Due to the Holiday last Monday, the trash and recyclables were to be picked up a day later then their scheduled pick up, which for the recyclables was Saturday. For some reason they were not picked up. A work order has been put in to get these picked up today.
Clubhouse TV’s
When done using the TV’s in the gym, aerobics room, card room, billiards room and the theater please remember to turn the TV off.
Marina Gates
It was reported to me this morning that the push button on the gate leading out to the marina is not working again. I have placed a work order with Safety Signal.
Pool Area
The step out by the pool deck will be installed this week. Also, please remember to put the umbrellas down when you are done using them.
The compressor was installed last Friday but they were not able to turn on the system until they got all the checks done. They were not able to complete this on Friday and are back this morning to do all the checks. The AC will be up and running by mid day. If you have any questions, please do not hesitate to contact me.
Thank you for everyone’s patience’s in this matter.
Recycling
Please remember not to put trash with the recyclables. The recycling company will not pick it up if there is trash in with it. Also, all boxes must be broken down. Due to the Holiday last Monday, the trash and recyclables were to be picked up a day later then their scheduled pick up, which for the recyclables was Saturday. For some reason they were not picked up. A work order has been put in to get these picked up today.
Clubhouse TV’s
When done using the TV’s in the gym, aerobics room, card room, billiards room and the theater please remember to turn the TV off.
Marina Gates
It was reported to me this morning that the push button on the gate leading out to the marina is not working again. I have placed a work order with Safety Signal.
Pool Area
The step out by the pool deck will be installed this week. Also, please remember to put the umbrellas down when you are done using them.
Friday, September 9, 2011
Update -September 9, 2011
Data Logger for the Booster Pump
The last leg of the boost pump project will be taking place today. The data logger will log the City pressure coming in to the property. The expense for this logger will be absorbed by the developer. Because of the valves that were put in at the end of July, it will allow the logger to be installed without disrupting water service to the buildings. At most, the booster pump will be turned off for 2-3 minutes but this should not be noticeable.
Trash Chutes and Dumpster Rooms
The trash chutes and dumpster rooms in both towers have been cleaned and deodorized.
Tower Luggage Carts
Please remember to return the luggage carts after you are done using them.
Activities
Michelle is getting ready for Season to come. She is working on events for homeowners to enjoy such as movie night and yoga. Yoga will be starting up in October. Michelle will provide more information on these events in her Newsletter.
The last leg of the boost pump project will be taking place today. The data logger will log the City pressure coming in to the property. The expense for this logger will be absorbed by the developer. Because of the valves that were put in at the end of July, it will allow the logger to be installed without disrupting water service to the buildings. At most, the booster pump will be turned off for 2-3 minutes but this should not be noticeable.
Trash Chutes and Dumpster Rooms
The trash chutes and dumpster rooms in both towers have been cleaned and deodorized.
Tower Luggage Carts
Please remember to return the luggage carts after you are done using them.
Activities
Michelle is getting ready for Season to come. She is working on events for homeowners to enjoy such as movie night and yoga. Yoga will be starting up in October. Michelle will provide more information on these events in her Newsletter.
Wednesday, September 7, 2011
Update - September 7th, 2011
West Tower Cabanas (as emailed to owners of the west tower cabanas 9-6-11 at 9:42 AM)
Over the weekend it was reported that the AC in the West Tower cabanas was not working. The a/c company was called out and they were here on September 4th. The compressor was found to be locked up and burned out. A new compressor was ordered and it will be installed on Friday if they get it Thursday, as expected. At that time they will also investigate what caused the compressor to fail. One good thing is the compressor is under warranty. If anything changes with this, I will let all West Tower Cabana owners know. I apologize for any inconvenience this may cause. We take measures to prevent things like this happening by having a quarterly preventative maintenance program on all of the common area a/c units (which included the cabanas since they are serviced by one unit). Unfortunately a compressor can be in good working order and the next day it can fail. These things are out of our control and cannot be predicted, but I assure you we are working to get it resolved as soon as possible.
General Reminders
Please do not leave anything in the breezeways. We are noticing toys and pool items left outside of unit doors for days. With Season approaching fast, please remember to park in your designated parking spot. If you do not know if you are parking in the correct spot, please contact me. Every month I try to put a reminder to dog owners about picking up after their dogs. It has been noticed on the East Tower over by the parking lot, someone or more are not picking up after their dog(s). Please do the right thing and pick up after your dogs. It is a privilege to be able to keep a dog at the property, not a right. Also, no tenant, lessees, invitees or visitors shall be permitted to bring pets on the property or into any unit without prior written permission and consent of the Condominium Association. All animals must be registered with the Association. If you have not registered your animal(s) with the Association, please let me know and I will get you the form to fill out. This is not just an Association rule but for the safety for all so we know whose dog is whose in case of emergency.
Pergola Columns
The pergola columns out by the pool and in both garden areas have been a source for frustration for BBL (original builder), the Board and myself. The Board has selected a company that gave a proposal that could possibly correct the problem we have been having with rust stains coming through at the joints. Due to other products and solutions that we have tried, the company is going to work on one of the columns and then the board will decide to do all of them if the proposal works. A few vendors that we have had come to the property to take a look at the issue recommended painting the columns. This is something the board does not want to do as it would change the look of the columns.
Cleaning of the Garages
The garages will be cleaned October 13th-14th. We will be able to work around the cars that are in the garage but if you are here during this time, please park your cars outside. A reminder will be sent out in early October via the Blog.
Gym
The Leg and Arm press were reported to me as being hard to adjust. A work order was sent into the fitness equipment company. They should be out by the end of the week.
Pool Area
The Association will be installing a clock by the water fountain as requested by one of the homeowners. The clock should be up by the end of the week.
Over the weekend it was reported that the AC in the West Tower cabanas was not working. The a/c company was called out and they were here on September 4th. The compressor was found to be locked up and burned out. A new compressor was ordered and it will be installed on Friday if they get it Thursday, as expected. At that time they will also investigate what caused the compressor to fail. One good thing is the compressor is under warranty. If anything changes with this, I will let all West Tower Cabana owners know. I apologize for any inconvenience this may cause. We take measures to prevent things like this happening by having a quarterly preventative maintenance program on all of the common area a/c units (which included the cabanas since they are serviced by one unit). Unfortunately a compressor can be in good working order and the next day it can fail. These things are out of our control and cannot be predicted, but I assure you we are working to get it resolved as soon as possible.
General Reminders
Please do not leave anything in the breezeways. We are noticing toys and pool items left outside of unit doors for days. With Season approaching fast, please remember to park in your designated parking spot. If you do not know if you are parking in the correct spot, please contact me. Every month I try to put a reminder to dog owners about picking up after their dogs. It has been noticed on the East Tower over by the parking lot, someone or more are not picking up after their dog(s). Please do the right thing and pick up after your dogs. It is a privilege to be able to keep a dog at the property, not a right. Also, no tenant, lessees, invitees or visitors shall be permitted to bring pets on the property or into any unit without prior written permission and consent of the Condominium Association. All animals must be registered with the Association. If you have not registered your animal(s) with the Association, please let me know and I will get you the form to fill out. This is not just an Association rule but for the safety for all so we know whose dog is whose in case of emergency.
Pergola Columns
The pergola columns out by the pool and in both garden areas have been a source for frustration for BBL (original builder), the Board and myself. The Board has selected a company that gave a proposal that could possibly correct the problem we have been having with rust stains coming through at the joints. Due to other products and solutions that we have tried, the company is going to work on one of the columns and then the board will decide to do all of them if the proposal works. A few vendors that we have had come to the property to take a look at the issue recommended painting the columns. This is something the board does not want to do as it would change the look of the columns.
Cleaning of the Garages
The garages will be cleaned October 13th-14th. We will be able to work around the cars that are in the garage but if you are here during this time, please park your cars outside. A reminder will be sent out in early October via the Blog.
Gym
The Leg and Arm press were reported to me as being hard to adjust. A work order was sent into the fitness equipment company. They should be out by the end of the week.
Pool Area
The Association will be installing a clock by the water fountain as requested by one of the homeowners. The clock should be up by the end of the week.
Friday, September 2, 2011
During Business Hours and After Hours Service
During Business hours, if you have a questions or issue, please call the North Star Office at 239-656-1430. After hours, for property emergencies, please call 239-947-4552. On the answering machine there is a number to call for the on call manager. If for some reason you are not able to get in touch with the on call manager you can call Security at 239-961-8923 and they will get in touch with me. If you are a tenant and having an issue with something inside you unit, please get in touch with your rental agent or owner of the unit. Just a reminder, Property Management, Concierge and Sales will be closed Monday September 5th in observance of Labor Day.
AC Units
We have received a few calls regarding AC units not working. Most of the time it is from the batteries in the thermostat. To replace the batteries, remove the thermostat off the wall and replace the batteries on the back side of the thermostat.
Back Gate Codes
Just a reminder, the back gate codes will be changing Monday, September 5th. If you did not get an email with the code, please contact security at 239-961-8923.
East Tower Elevator
Elevator 5 in the east tower is not in service at this time. Parts have been ordered and once they come in they will be installed and the elevator will be back in service.
During Business hours, if you have a questions or issue, please call the North Star Office at 239-656-1430. After hours, for property emergencies, please call 239-947-4552. On the answering machine there is a number to call for the on call manager. If for some reason you are not able to get in touch with the on call manager you can call Security at 239-961-8923 and they will get in touch with me. If you are a tenant and having an issue with something inside you unit, please get in touch with your rental agent or owner of the unit. Just a reminder, Property Management, Concierge and Sales will be closed Monday September 5th in observance of Labor Day.
AC Units
We have received a few calls regarding AC units not working. Most of the time it is from the batteries in the thermostat. To replace the batteries, remove the thermostat off the wall and replace the batteries on the back side of the thermostat.
Back Gate Codes
Just a reminder, the back gate codes will be changing Monday, September 5th. If you did not get an email with the code, please contact security at 239-961-8923.
East Tower Elevator
Elevator 5 in the east tower is not in service at this time. Parts have been ordered and once they come in they will be installed and the elevator will be back in service.
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