Stains in the Pool
Tri-City Pool Service have started treating the copper stains in the pool with their initial treatment today, Friday, August 20th, 2010. After the
initial treatment, they will maintain monthly treatments to control this
issue on an ongoing basis.
Medallion
The medallion is scheduled to be reattached to the building on Wednesday,
August 25th. If this gets canceled due to weather or something out of our
control, I will post an update it on the blog.
Friday, August 20, 2010
Wednesday, August 18, 2010
Update - Wednesday August 18th
On Monday, August 16th, the heater company fixed the spa heater. If you experience any problems when using the spa, please let me know.
Elevator 3 in the East tower is out of order. Kone, the elevator company have ordered a new motor board and will be in tomorrow afternoon. If any elevator should stop running out of business hours, please contact Sterling Property Services at (239) 947-4552 and call the emergency phone number that you will be given on the answering machine message. One of the elevators in the West tower was having an issue with the clutch dragging which was causing a sound when going past the 10th floor. This was fixed this morning and you should not hear this sound anymore.
Please be aware that under the Rules and Regulations for North Star Yacht Club, kids under the age of 12 must be accompanied by a responsible adult when entering and utilizing any recreational facility.
The irrigation clock for the property has malfunctioned and an electrician will be at the property August 19th to work on the power going to the irrigation clock. With the afternoon rain showers we have been getting, we should not see any stress or loss due to the irrigation being off.
With a lot more people moving in to North Star, please remember these units are not completely sound proof.Please keep this in mind during the hours of 11 PM to 8 AM.
Elevator 3 in the East tower is out of order. Kone, the elevator company have ordered a new motor board and will be in tomorrow afternoon. If any elevator should stop running out of business hours, please contact Sterling Property Services at (239) 947-4552 and call the emergency phone number that you will be given on the answering machine message. One of the elevators in the West tower was having an issue with the clutch dragging which was causing a sound when going past the 10th floor. This was fixed this morning and you should not hear this sound anymore.
Please be aware that under the Rules and Regulations for North Star Yacht Club, kids under the age of 12 must be accompanied by a responsible adult when entering and utilizing any recreational facility.
The irrigation clock for the property has malfunctioned and an electrician will be at the property August 19th to work on the power going to the irrigation clock. With the afternoon rain showers we have been getting, we should not see any stress or loss due to the irrigation being off.
With a lot more people moving in to North Star, please remember these units are not completely sound proof.Please keep this in mind during the hours of 11 PM to 8 AM.
Friday, August 13, 2010
Update - Friday 13th August
Update on Gates by the Dock
The lock bolt has been installed at the gate by the spa. The gate and access system have been adjusted to prevent the gate from getting caught up, which should allow the gate to close and open more easily. In the interests of security, please remember when closing the gate to make sure it closes all the way and locks.
Update on the Spa
Yesterday, August 12th, ACES was out here to repair the spa heater. Unfortunately, they misdiagnosed the problem and had to order another part. They will be out at the property Monday Morning to install the new integrated control for the spa heater.
East Tower Handrail
The ramp leading from the clubhouse to the east tower garage will be fitted with a handrail by the end of the month. Please take care in this area in the interim.
The lock bolt has been installed at the gate by the spa. The gate and access system have been adjusted to prevent the gate from getting caught up, which should allow the gate to close and open more easily. In the interests of security, please remember when closing the gate to make sure it closes all the way and locks.
Update on the Spa
Yesterday, August 12th, ACES was out here to repair the spa heater. Unfortunately, they misdiagnosed the problem and had to order another part. They will be out at the property Monday Morning to install the new integrated control for the spa heater.
East Tower Handrail
The ramp leading from the clubhouse to the east tower garage will be fitted with a handrail by the end of the month. Please take care in this area in the interim.
Monday, August 9, 2010
Update 9th August 2010
Back Gate Push Buttons
The new push buttons were installed Friday, August 6, 2010. We are still waiting on the locking bolt for the gate by the spa. We expect this to be fixed at the latest by the first part of next week. In the interim, the pad lock will prevent anyone from forcing the gate open to gain access into North Star Yacht Club.
Lights in the water feature by the pool
Three lights were reported broken at the end of last week. These lights have been ordered and will be replaced once they come in. I will keep everyone updated on this issue via the Blog.
Water Pressure
Any residents experiencing low water pressure, please contact me via email. I will be going into all developer units starting this week to test the pressure and can do the same for any owner experiencing the same problem. If the pressure is below the guidelines, RJ Vann will be contacted to recalibrate the Pressure Reducing Valve.
Spa Update
A part has been ordered for the spa. As soon as it comes in and is installed, I will post it on the blog.
The new push buttons were installed Friday, August 6, 2010. We are still waiting on the locking bolt for the gate by the spa. We expect this to be fixed at the latest by the first part of next week. In the interim, the pad lock will prevent anyone from forcing the gate open to gain access into North Star Yacht Club.
Lights in the water feature by the pool
Three lights were reported broken at the end of last week. These lights have been ordered and will be replaced once they come in. I will keep everyone updated on this issue via the Blog.
Water Pressure
Any residents experiencing low water pressure, please contact me via email. I will be going into all developer units starting this week to test the pressure and can do the same for any owner experiencing the same problem. If the pressure is below the guidelines, RJ Vann will be contacted to recalibrate the Pressure Reducing Valve.
Spa Update
A part has been ordered for the spa. As soon as it comes in and is installed, I will post it on the blog.
Thursday, August 5, 2010
Spa Update
The pool company thought they had fixed the problem with the spa heater but it has gone down again. Tri City Pool Service has called out a specialist company, ACES, to complete the repair. We apologize for the inconvenience this may cause.
Push Buttons at Back Gates
The new push buttons have been ordered for the gates by the spa and the wading pool. They should be delivered tomorrow or Friday at the latest and Safety Signals will install them at that time. Also, the push button at the gate by the tennis court is working now.
Push Buttons at Back Gates
The new push buttons have been ordered for the gates by the spa and the wading pool. They should be delivered tomorrow or Friday at the latest and Safety Signals will install them at that time. Also, the push button at the gate by the tennis court is working now.
Monday, August 2, 2010
Monday 2nd August 201 Update
Last night, there was a pretty good storm that hit North Star Yacht Club. Lightning has damaged the push buttons leading from the pool to the marina walk causing them to not respond when pushed. Safety Signals was out here early this afternoon to take a look at the issue and was be able to replace one of the push buttons but they only have one in stock. The one that is working is the gate by the spa; please use this one in the meantime. The other two push buttons will have to be ordered. The key pad works fine as all three were checked this morning. You can come back into the property from the marina walk using the new code. I apologize for the inconvenience this may cause but can assure you we will get it back up and running as soon as possible. Also, the stationary side of the gates that has the security bar going into the pavers is also being worked on to install locking mechanisms. I will keep you posted on this issue via the Blog.
The new pool company, Tri-City Pool Service, has started today. I got a report over the weekend that the spa was not as hot as it should be. It was noticed that on the heater it stated it was locked out. The pool company took a look at this problem this morning and it looks like the heater went into lock out mode due to a power surge at the property. They were able to reset it and it should now be in working order. Please let me know if you experience any problems with the spa.
The men’s bathroom out by the pool is currently out of service. The plumbing company, RJ Vann will be here today and will hopefully be able to repair it but in the interim, you can use the bathroom in the clubhouse by the front desk.
There was an incident over the weekend with the Lee County Sheriff’s Office being called to the property. The Officers were unable to gain access through the front gate and one of our residents was able to let them in using their clicker. The gate system has the “yelp system”; this means when an emergency vehicle (fire engine, deputy) hits the sirens on their vehicle, the gate system opens the gate to allow entry. I did speak to the LCSO this morning and informed them that they need to use this when coming to the property when the gates are closed.
At the clubhouse door leading to the east garage, there is a step that is not very visible and we have received some suggestions about it. I am working with a company to install a handrail. In the meantime, we have put up two traffic cones in the area to bring people’s attention to it to avoid anyone from tripping.
The new pool company, Tri-City Pool Service, has started today. I got a report over the weekend that the spa was not as hot as it should be. It was noticed that on the heater it stated it was locked out. The pool company took a look at this problem this morning and it looks like the heater went into lock out mode due to a power surge at the property. They were able to reset it and it should now be in working order. Please let me know if you experience any problems with the spa.
The men’s bathroom out by the pool is currently out of service. The plumbing company, RJ Vann will be here today and will hopefully be able to repair it but in the interim, you can use the bathroom in the clubhouse by the front desk.
There was an incident over the weekend with the Lee County Sheriff’s Office being called to the property. The Officers were unable to gain access through the front gate and one of our residents was able to let them in using their clicker. The gate system has the “yelp system”; this means when an emergency vehicle (fire engine, deputy) hits the sirens on their vehicle, the gate system opens the gate to allow entry. I did speak to the LCSO this morning and informed them that they need to use this when coming to the property when the gates are closed.
At the clubhouse door leading to the east garage, there is a step that is not very visible and we have received some suggestions about it. I am working with a company to install a handrail. In the meantime, we have put up two traffic cones in the area to bring people’s attention to it to avoid anyone from tripping.
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